Case Study · Fortuna, Humboldt County

The $1,200 Winter: How a Fortuna Home Went All-Electric and Brought Its Bill Down to $179

Khrystine Bugbee's first winter in her 2,200-square-foot Fortuna home produced a PG&E bill bigger than many mortgages. A 14.35 kW solar array, 24 kWh of battery storage and a five-zone heat pump retrofit rewrote the math.

Results

  • $179 Highest winter PG&E bill, down from more than $1,200
  • 85% Lower peak winter bill
  • 100% Electric heat across 5 zones
  • 3 months First conversation to a connected system

Problems To Solve

A gas-heated home and a utility rate that punished every evening.

  • Winter PG&E bills that topped $1,200 in her first year in the house
  • About 50 cents per kilowatt-hour for nearly all household electricity before changing rate plans
  • An EV rate that made overnight charging cheaper but left evening use at 48 to 65 cents per kWh
  • A natural gas furnace heating all 2,200 square feet at once
  • A hot tub left unplugged because it had become too expensive to run

Desired Outcome

A home she could afford to keep into retirement, running entirely on electricity.

  • Lock in a predictable energy cost before retirement
  • Power her electric vehicles from her own roof
  • Replace natural gas heat with efficient electric heat
  • Store daytime solar for PG&E's 4 to 9 p.m. peak
  • Leave room in the system to bring the hot tub back

Challenges Faced

Sizing a system for a household that did not exist yet, on a deadline.

  • Her usage history described a gas-heated home, so it understated the electric home she was planning
  • Peak pricing lands from 4 to 9 p.m., after solar production tapers off
  • She had looked at solar before and needed a reason to trust the process this time
  • A short window to qualify for the 30% federal residential tax credit before it expired at the end of 2025

The Six Rivers Solution

A local consultation backed by nearby production data, and a system designed for the home she was building toward.

  1. Showed real output from a Six Rivers system a short distance from her house, so the numbers came from her own neighborhood
  2. Designed a 14.35 kW array of 35 Mission Solar 410W panels, intentionally sized above her existing usage to carry future electric heating, a second EV and the hot tub
  3. Paired the array with a PointGuard hybrid inverter and 24 kWh of battery storage to carry solar energy into the evening peak
  4. Moved from first conversation in June to installation in August and a connected system on September 4, in time for the federal credit

System Specs

System Size
14.35 kW
Number of Panels
35
Panel Type
Mission Solar 410W
Battery Size
24 kWh
Battery / Inverter
PointGuard
Home Size
2,200 sq ft
Heating
5-zone ductless mini-split heat pumps (gas furnace removed)
Utility Rate
PG&E EV time-of-use rate
Vehicles
2 Teslas

Timeline

  • June 2025: First consultation
  • August 2025: Installation
  • September 4, 2025: System connected

A deer, an overpass and a Christmas wish

Some energy decisions begin with a spreadsheet. Khrystine Bugbee's began on Highway 101 on the way home from a Christmas party in 2024, when a deer jumped over the cement wall in front of her car.

She grew up in Humboldt County, and she had learned the local rule early: if you are going to hit a deer, don't slam on the brakes. She didn't. The car kept rolling, across into the number three lane just before it merged, and up onto the Loleta overpass before it died completely.

She took it with a sense of humor. "Maybe that was one of Santa's reindeer," she says, "and he wants me to get a really cool toy for Christmas." The toy turned out to be a Tesla she had admired for a long time, with full self-driving and a zero-to-sixty time of 2.9 seconds. "That is a whole lot of fun," she says, "and it never gets old."

What she had not fully reckoned with was where the car would lead. Once you fuel your driving with electricity, the price of that electricity stops being a line item you skim past. In Khrystine's house, it was already a problem.

The bill that was bigger than a mortgage

Her home in Fortuna is 2,200 square feet, and it was heated the conventional way: a central furnace burning natural gas and pushing warm air through every room at once. Before she changed rate plans, she was paying PG&E roughly 50 cents for nearly every kilowatt-hour the house used.

Her first winter there, the highest bill came in at more than $1,200.

"That's more than a lot of people pay for a mortgage or rent," she says. A number like that does something most utility bills don't. It drags a long-term question into the present. "At some point I'm going to retire," she remembers thinking, "and I need to fix that cost."

The new car offered a partial fix. Enrolling in PG&E's EV time-of-use rate dropped her price to 31 cents per kilowatt-hour from midnight to 3 p.m. Like every time-of-use plan, it came with the other half of the bargain. From 3 to 4 p.m. the price rose to 48 cents. From 4 to 9 p.m., the hours when a household cooks dinner, runs the dishwasher and turns up the heat, it peaked at 65 cents. Then it fell back to 48 cents until midnight.

Charging the car overnight got cheaper. Everything else in the house was still exposed to the expensive hours.

A neighbor at the kitchen table

Khrystine had considered solar before. This time she sat down with a Six Rivers Solar consultant in June, and the conversation turned out to be closer to home than she expected. The consultant lived nearby and could pull up the production numbers from a Six Rivers system a short distance from her own roof.

That detail carries more weight on the North Coast than it would almost anywhere else. People in Humboldt County hear plenty of doubt about what solar can do under coastal fog, and the most convincing answer is output from a house in the same neighborhood, under the same sky. "I just got a really good vibe," she says. "So I was like, all right. I'm going to try one more time."

Designing for the house she was going to have

The first half of the design conversation was the familiar one: how many panels does this home need to cover what it uses today. The second half was more interesting, because Khrystine had no intention of using energy the way she had been.

The furnace was the largest load in the house, and she wanted it gone. The hot tub on the deck sat unplugged because she could no longer afford to run it. And the first Tesla was unlikely to be the last.

So the system was deliberately overbuilt. Six Rivers designed a 14.35 kW array of 35 Mission Solar 410-watt panels, sized for the all-electric household she was heading toward. It was paired with a PointGuard hybrid inverter and 24 kWh of battery storage, which is what lets the system work alongside PG&E's time-of-use rate. Solar energy produced at midday can be stored and drawn down between 4 and 9 p.m., when grid power costs the most.

The project moved quickly. First conversation in June. Crews on the roof by August. The system was connected on September 4th.

The timing carried a bonus. Khrystine signed on in time to claim the 30 percent federal residential clean energy credit before it expired at the end of 2025. By her accounting, the credit covered the cost of her second Tesla. "I basically got it for free as part of the bundle," she says.

Going all in

With the solar in place, Khrystine removed her gas furnace and central HVAC entirely and replaced them with five zones of ductless mini-split heat pumps, including one in each upstairs bedroom.

The change goes beyond the fuel. A central furnace treats the house as a single room. Click the thermostat up and every space tries to reach temperature at once, whether anyone is in it or not. Zoned heat pumps let her heat the room she is actually using, which turns heating from a whole-house decision into a series of small, cheap ones.

$179

Then came winter, the season that had produced the $1,200 bill.

Khrystine's highest PG&E bill was $179. That figure arrived before PG&E had granted her system permission to operate, while she was still paying the 31, 48 and 65 cent time-of-use rates.

That is roughly an 85 percent drop from her previous winter high, in a house that now heats entirely with electricity, charges an electric car in the garage, and was sized from the start to bring the hot tub back.

What this home shows

Most homeowners think of solar panels, batteries, electric cars and heat pumps as four separate projects, each with its own payback calculation. Khrystine's house makes the case for treating them as one. Sizing the array for the household she was building toward meant every later change landed on a system that already had room to carry it.

If your winter bills look the way Khrystine's used to, Six Rivers Solar can show you production numbers from homes near yours and design a system around where your household is headed.

My highest PG&E bill was over $1,200. That's more than a lot of people pay for a mortgage or rent.

Khrystine Bugbee, Fortuna

At some point I'm going to retire, and I need to fix that cost.

Khrystine Bugbee

My highest PG&E bill for the winter was $179.

Khrystine Bugbee

I just got a really good vibe. So I was like, all right, I'm going to try one more time.

Khrystine Bugbee

Frequently Asked Questions

How much can solar and battery storage lower a winter PG&E bill in Fortuna?

It depends on the home, the rate plan and how the system is sized. In Khrystine Bugbee's 2,200-square-foot Fortuna home, the highest winter PG&E bill fell from more than $1,200 to $179 after Six Rivers Solar installed a 14.35 kW solar array with 24 kWh of battery storage and she replaced her gas furnace with heat pumps.

Should I size a solar system for an EV or heat pump I plan to add later?

If you know larger electric loads are coming, designing for them up front is usually simpler than adding panels later. Khrystine's system was intentionally sized above her existing usage so it could carry electric heat, a second electric vehicle and a hot tub.

Does solar work with PG&E's EV time-of-use rate?

Yes, and battery storage is what makes the pairing work well. Under the EV rate, electricity costs the most between 4 and 9 p.m., after solar production drops off. A battery stores midday solar energy so the home can draw on it during those peak hours.

How long does a home solar and battery installation take in Humboldt County?

For this Fortuna project, about three months: a first consultation in June, installation in August and a connected system on September 4. Timelines vary with permitting and utility interconnection.

Read the full interview transcript
Khrystine: This journey toward being completely electric independent has been like an angel sitting on my shoulder, which is wild, because it started with a deer jumping over the cement wall in front of my car. Christmas 2024. Six Rivers Solar: Before you got the electric vehicles? Khrystine: Right. We were coming home from a Christmas party. There was nothing I could do about it. I grew up here, and I have always been taught: if you're going to hit a deer, don't slam on the brakes. That makes it worse. I did not slam on the brakes, and I was able to keep moving forward. I got all the way over into the number three lane, just before it merged into the number two lane, and then up onto the Loleta overpass before my car completely died. Six Rivers Solar: Jeez. Khrystine: And I thought, maybe that was one of Santa's reindeer, and he wants me to get a really cool toy for Christmas. So I decided to get a Tesla. I saw this car in Texas and it became my standard. It had full self-driving, all the bells and whistles. It can go zero to 60 in 2.9 seconds, which I'll tell you is a whole lot of fun, and it never gets old. Then I signed up for the PG&E EV rate. But before that happened, I was paying 50 cents a kilowatt-hour for pretty much every single kilowatt I used in this house. I have a 2,200-square-foot house, and my first winter in this house, my highest PG&E bill was over $1,200. Six Rivers Solar: Wow. Khrystine: That's more than a lot of people pay for a mortgage or rent. So at that point I was like, this is not a sustainable home to live in. At some point I'm going to retire, and I need to fix that cost. I got the EV rate with PG&E and my rate went down to 31 cents a kilowatt-hour between midnight and 3 p.m., then 48 cents from 3 to 4, 65 cents from 4 to 9, and 48 cents again until midnight. Then it cycles back around, which helps when you're charging the vehicle. But everything else is still subject to those big rates. You came in and sat down and we started discussing it, and you were my neighbor, which, okay, wild. You showed me what you were producing, and that you were only so far away, and I just got a really good vibe. So I was like, all right, I'm going to try one more time. I think you talked to me in June, and we were under install by August. We got plugged in on September 4th. I talked to you just in time to get in on the 30%. Six Rivers Solar: The tax credit. Khrystine: Which bought me my second Tesla. I basically got it for free as part of the bundle. Thank you, government. Six Rivers Solar: That's right. Thank you, government. Thank you, Six Rivers. Khrystine: The reality is, heating 2,200 square feet all at once takes a whole lot of natural gas. So when you and I sat down in June and talked about my system, you showed me how many panels I needed to be sufficient with what I was using. Then we got into discussing the future, and so we overbuilt my system. Six Rivers Solar: The hot tub? Khrystine: Yeah. I unplugged it because I just couldn't afford to run it anymore. So I took my HVAC system out and replaced it with five-zone heating. Six Rivers Solar: The mini-splits, right? Khrystine: Yeah, one of them is right over there. I have one in each bedroom upstairs. Six Rivers Solar: I want to get into that a little, because it lets you microclimate the house strategically, instead of clicking the thermostat and having the whole house try to get to temperature. Did you get rid of your furnace? Khrystine: Oh, yeah. Got rid of it entirely and went strictly electric. Six Rivers Solar: You're all in, which is so inspiring, because it's obviously giving you such peace of mind. Khrystine: And my most expensive bill, and this was before I got permission to operate, so I was still on that 31, 48, 65 track. My highest PG&E bill for the winter was $179. Six Rivers Solar: Let's go. That's an absolute win. If you were inspired by Ms. Bugbee's story, give us a call to find out if solar is the right solution for you, your family and your future energy needs.

Related Resources

Residential Solar | Battery Storage | Solar in Fortuna

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